To understand the benefits of self-service business intelligence, you first need to know what self-service BI is. It is, as it sounds, a way for business users to easily access the data that they need and create the necessary reports by themselves without having to involve the IT personnel or power users at their company. In essence, it is user-friendly business intelligence that any business user can operate.
Who Can Use Self-Service BI?
The whole point of self-service business intelligence is that anyone who needs to use it can use it. While BI tools are normally used by management or the key decision-makers in a company, it is now also being used by project managers to improve day-to-day performance and by real-time users in an operational capacity. Self-service BI doesn’t cut out the need for your IT personnel: they are still very necessary in creating applications and dealing with the more complicated business intelligence issues. But self-service BI does offer the benefit of streamlining the reporting process and allowing business users to handle much of it themselves.
Taking Advantage of the Benefits
Because self-service BI users don’t have to rely on your IT team to gain access to data and create reports, the decision-making process in your company can become that much faster. When a business user sees a problem that requires data to analyze the problem and strategize for a solution, that business user no longer has to first approach the IT department to access the data and build the necessary report. Removing that step in the process brings your business user to a solution much faster and improves the performance of your company on a much more immediate basis. Another benefit of self-service business intelligence: it frees up your IT personnel to work once again on the larger picture, rather than getting bogged down in the reporting needs of business users.
The Tools You Need for Self-Service Business Intelligence
How can you get your hands on self-service BI tools? Find a vendor that utilizes rich internet applications in its BI software. This allows for a user-friendly interface, web-based tools and reports, and reporting formats that will look and feel familiar to the user.
Business intelligence can be complex, but more and more, vendors are creating tools that are more user-friendly and allow business users to work directly with those tools. Take a look at self-service BI and streamline the decision-making process in your company.